Cataclysm: Zul’Gurub removed

Swift Zulian Tiger goneThis is a reminder in case this News from last weeks Cataclysm Beta Build went past you. A player noticed that a Zul’Gurub Achievement has been removed from the game and Blizzard confirmed the change.

Zul’Gurub is a 20 player raid instance, introduced as content patch in vanilla WoW. While raids were typically 40 players at the time ZG was the first raid for smaller groups, basically the level 60 predecessor of 10 man raids today. Epic drops were, aside from Hakkar, the rare exception.

Zul’Gurub provides 3 interesting drops, still. The Swift Zulian Tiger, Swift Zulian Raptor and Tome of Polymorph: Turtle.
Update: new information here.

„Cataclysm: Zul’Gurub removed“ weiterlesen

Cataclysm: New Launcher!

New Cataclysm LauncherOne of the biggest improvements for Cataclyms in my opinion is the new Launcher blizzard introcudes. For people like me with slow connections it is a very good way to get back into the game as soon as possible, even while downloading a patch. With my awesome 70kb/s download here (don’t laugh) I had major concerns about this feature at first, but it turns out to be a very nice change.

„Cataclysm: New Launcher!“ weiterlesen

Ensidia’s World First Lich King (25) got them Banned

Like many players that try to get the last bit out of their profession choice, some Ensidia players rolled engineering for the extra few dps they can tickle out with it. So, what happened? During the Lich King encounter Valkyrs grab players, pick them up and drag them to the side. Some of the sides fall and you have less time to kill the Valkyr, before players drop to death.

The use of Saronite Bombs default the sides as being available again, even if they were gone before.

Right after the kill we got this blue post:

We just made a hotfix that disables the siege damage dealt by Saronite Bombs and the Global Thermal Sapper Charge. The siege damage of the bombs was causing the Frozen Throne platform to rebuild, which greatly decreases the difficulty of the encounter.

We’ll reenable the siege damage in a later update when the issue with the Frozen Throne is fixed.

Daelo
Lead Encounter Designer

Ensidia replied on their website:

„Yes it seems this bug does relate to our kill. We had no idea that our Rogues using Saronite Bombs in their rotation (as they always do) was causing it and thusly it occured every try we did. Short version, we’re not going to stop trying the boss when all we are doing is playing our normal game. It would be nice if these kinds of things, much the same as Holy Wrath on Anub, were tested before release.

It does make the fight easier, but we are 100% sure it would have died either way. It only affects one of the easier phases.

As a side note this only occured in 25 man.“

Of course we can’t really know what happened, but if a structure rebuilds it is obviously not the intended behaviour. On MMO-Champion forums they stated that this bug happened only on a few tries and they just went on killing the Lich King.

I can fully understand that, after all it is not Ensidia’s job to blow their tries on the Lich King encounter to find and write a bug reports about these things. We are talking about a bug that should not have been in the encounter the first place, a bug that again the Blizzard QA failed to notice and a bug that could have been caused by hundreds of factors.

A few minutes ago Muqq posted on his Blog on Ensidia:


Hello friends,

I got suspended today for supposedly and blatantly exploiting the Lich King encounter in 25-man mode. Here’s the mail:

Date of Violation: 03/02/2010

Character Name Involved: Muqq
Type of violation: Exploitation – Abuse of in-game mechanics or glitches with intent to exploit or cheat in World of Warcraft.
Details: Use of Saronite Bombs to bypass The Lich King fight mechanics Consequences for Account: Account suspended for 72 hours, all items and achievements gained removed

Greetings,

We are writing to inform you that we have had to place a warning on your World of Warcraft account and temporarily suspend it. It is with regret that we take this type of action, but it is in the best interests of the World of Warcraft community as a whole, and for the integrity of the game. The use of these items bypassed a major portion of the encounter, significantly reducing the difficulty in a clear abuse of game mechanics. After your suspension has expired, you will be able to access the World of Warcraft servers again.

Please note that should any further violations of our Rules and Policies occur, this incident will be taken into consideration when determining the consequences to your account. This could include further warnings, account suspension or account termination.

We strongly suggest you review our current Rules and Policies to avoid further action in the future, they can be found at:
http://www.wow-europe.com/en/policy/

You can also find further information on the different levels of account penalty we can apply at: http://www.wow-europe.com/en/policy/accountpenalties.html

If you have any further enquiries regarding your account status, please use the webform at the following address:
http://eu.blizzard.com/support/webform.xml?lan=en

Please do not reply to this email as you will receive an automated response.

Regards,

English Game Master Team
Blizzard Europe

First of all, I took the time to log onto the account management page and discontinue my payment plan. It’s been a long and good 5 years and 2 months since day 1 of the US release of World of Warcraft. Many good memories were made, and fun times were had. That’s over now. My subscription runs out of February 21st, which marks the last day of World of Warcraft for me.

Looking back, moving from Final Fantasy X! to WoW was a big step, and there’s times that I regret making that decision, while on occasion I was happy to have taken the step. World of Warcraft was different back then. It was new, challenging and interesting. undoubtedly though, it was nowhere near as feature-rich as it is today, but that didn’t matter back then. The game was a continuation of EverQuest, a game most of the senior development staff of World of Warcraft are familiar with on a very familiar basis. Many of them played the game for years, and I can see that it served as a major inspiration when I look at what World of Warcraft was when it was released. Being an avid EverQuest player myself during a time, It drew me in further into the game.

Things have changed since those days, changed a lot. The game stopped being that fun. Less challenges were present in the game, and as we got through TBC and more so in WotlK, homogenization started to rear its ugly face in World of Warcraft. Everyone running around with identical gear, looking the same, doing the exact same things. With arenas, changes were made on a monthly basis that affected the way classes were developed, and subsequently also lead to how PvE was being done in the game. It got stale, predictable and repetative. The whole notion of hybrids in the midst of all this was just a fucking slap in the face by Blizzard. If you’re going to remove everything unique and interesting about the classes, at least make them equal in the roles that they are performing.

Their idea of hybrid was something taken from classes in EverQuest, where people played classes that were jack of all trades, master of none, or very specialuzed roles, such as a pure buffer (bards etc). Classes that existed for one purpose, and nothing else. They removed most of those in WotlK, but still stick with the notion that hybrids somehow offer something special just because they have the ability to respec to a different role. Kind of a strange taken on the whole thing, considering what they’ve already to make it easy in leveling and gearing up characters on the same account, with more and more things being accountbound rather than characterbound. Two-faced by Blizzard in my opinion. Removed the boundary between characters on one hand, and at the same time claim hybrids needs to be penalized because they have the option of respeccing to perform different roles that a simple log out/log in would take care of.

Let’s face it. This game is boring for veterans. The only reason it’s still being played is because there has never been good alternatives during these 5 years. Age of Conan, Warhammer Online and Aion fucking flopped like shit. Really developers, if you want to make an MMO, don’t go and fucking try to copy WoW. If people wanted to play WoW, they’d play WoW, not your shitty gimp ass version of it. Let it be a lesson to all you developers out there.

Anyway, back to the subject. This was as good time as any to drop this game and move on. Had been considering it for a while, and I always said to Buzzkill and the gang that I was just waiting for the sign. A sign from heaven to guide me on my way. Today, I received it. I doubt we’ll ever get a perm-ban, as the loss of PR from banning topguilds is going to hurt their subscription numbers much more than quelling angry cries of the fucking noobs in this game ever would. Really, if you don’t know shit about this game, just shut the fuck up and do something else. You level 1 fuck posters and the forums can honestly go f yourselves, since you’re too shit to know even the basics of this game.

Finally dear Blizzard:

Fix your goddamn buggy bull##@% half-assed encounters. The amount of time and effort we dedicated to get through Wrath of the Lich king and Icecrown to see this guy die and take a turn at the Arthas is just sick. To finally see him die only to have the ENTIRE raid banned is simply an insult. It’s cheap enough to make a bugged fucking encounter, but to ban people when they do not know what’s causing the bugs is just a fucking joke. Whoever came up with this sheer *fisting* of an idea can go fucl themselves. Do me a favor so I don’t waste my guild’s time on this kind of jackass ##@%-fest again, send me an email at mupp@gavle.to when you decide to A) Implement an encounter that wasn’t designed by a retarded chimp chained to a cubicle B) Get a Quality Assuarance Department C) Actually beta test the !**#ing thing and D) Patch it live. And please for god’s sake — do it in the order I laid out for you. Don’t worry, I won’t charge you a consulting fee on that one. And for good luck you might as well E) Pull your heads out of your asses. While you’re at it rename the game to World of Betacraft.

Rethink your fucking bullshit. Fix all the buggy motherfucking ICC encounters (I suggest you let whoever made the Blood Queen one do this since that dude apparently laid off the crack the rest of you were smoking). Fix fucking arenas, or better yet, remove that shit. Fix heroic modes (just guessing it’s !**#ed up considering your track record). Don’t have the resources to fix this stuff? Move the ENTIRE Cataclysm team over to fixing Icecrown Citadel AND DO IT NOW. If you don’t fix this shit, you jackassess will be the only ones playing the Cataclysm.

You got 1 week.

Thank you Blizzard, for these 5 years, but also, fuck you Blizzard, for these 5 years.

I just got banned, and I liked it.


A few years ago I would have been sure that blizzard did investigate it thoroughly, but seeing the customer service go down more and more I am not so sure if Blizzard lives up to the quality of service they would like to be. A friend got banned 2 weeks ago, when I borrowed him 10k gold for his 25 Saronite. BAM – suspicous online trading activites. 1 week later they excused and gave a few hours free play time, less than he was banned for.

We can never be sure what exactly happened there, but I find it very plausible that Ensidia did not realize what was causing the platforms to rebuild. I guess every competetive guild would have just filed it under „buggy design“ and went on competing for first kills.

Edit:

Just found out that the last part in Muqq’s rant was made with this in mind:

http://www.legacyofsteel.net/oldsite/arc27.html

Scroll down to April 13th:

Anger Is An Energy, Saturday, April 13, 2002 —  tigole

Fix your goddamn buggy bullshit half-assed encounters.  The amount of time we dedicated to get our keys to see this guy die and take a turn at the Emperor is just sick.  To finally see Blood die only to have the ENTIRE raid DT’d from anywhere in the room was simply an insult.  Blood dies, there are two earrings on the corpse, yet no matter where you are in the room, the Emperor DT’s.  So congrats rot on those.  It’s cheap enough to make a mob DT in the first place.  But to have his agro radius extend to the entire room is ridiculous.  So let me get this straight — and this is how you guys envisioned this in San Diego:  You spend months farming keys to get up to the room.  Months farming Shissar Bane weapons (and the recipe is where?).  You kill Blood while dealing with 8 other snakes in the room.  And immediately after that fight you’re supposed to engage the DEATHTOUCHING-FROM-ANYWHERE-IN-THE-ROOM Emperor along with the 8 snakes?  Whoever came up with this sheer *fisting* of an encounter can go fuck themselves.  Do me a favor so I don’t waste my guild’s time on this kind of jackass shit-fest again, send me an email at tigole@legacyofsteel.net when you decide to A) Implement an encounter that wasn’t designed by a retarded chimp chained to a cubicle B) Get a Quality Assuarance Department C) Actually beta test the fucking thing and D) Patch it live.  And please for god’s sake — do it in the order I laid out for you.  Don’t worry, I won’t charge you a consulting fee on that one.  And for good luck you might as well E) Pull your heads out of your asses.  While you’re at it rename the game to BetaQuest since you’ve used up you’re alotted false advertising karma on the Bazaar and user interface scam of ’01.

Fix the Emperor encounter.  Fix Seru.  Rethink your time-sink bullshit.  Fix all the buggy motherfucking ring encounters (I suggest you let whoever made the Burrower one do this since that dude apparently laid off the crack the rest of you were smoking).  Fix the VT key quest.  Fix VT (just guessing it’s fucked up considering your track record).  Don’t have the resources to fix this stuff?  Move the ENTIRE Planes of Power team over to fixing Shadows of Luclin AND DO IT NOW.  If you don’t fix Luclin, you jackassess will be the only ones playing the Planes of Power.

That is actually quite funny to throw his own words at Tigole  and puts the post of Muqq into a new light 😀

3.3 Shaman Changes, Fire Nova

Patch 3.3 has been applied to the Public Test Realm. The Fire Nova Totem wil be removed and instead we get an AoE fire Nova Spell. You can find the complete Patch Notes here.

Shamans

  • Fire Nova Totem: This totem has been replaced with a new spell, Fire Nova, which is available at the same ranks as the old Fire Nova Totem. Existing characters will automatically learn this new spell in place of the totem. With a Fire Totem active, shamans will be able to use Fire Nova (fire magic) to emit the same area-of-effect damage as the old Fire Nova Totem from the active Fire Totem, not consuming the totem in the process. Fire Nova will activate a 1.5-second global cooldown when used and has a 10-second spell cooldown. The caster must be within 30 yards of the totem to use this ability, but does not need to be within line of sight of the totem.
    • Elemental Combat
      • Improved Fire Nova Totem: Renamed Improved Fire Nova. This talent now provides an additional 10/20% damage to the spell and reduces the cooldown by 2/4 seconds.
  • Glyph of Fire Nova Totem: Renamed Glyph of Fire Nova. This glyph now reduces the cooldown of Fire Nova by 3 seconds.

Since these changes are quite interesting I have been to the PTR and made a little video demonstrating the new Fire Nova spell.

Since Fire Nova, costs about 1k Mana it is really no option as enhancement to use it glyphed, while the Talents with 20% more damage sound quite interesting. Especially since we will end up with a 6 second cooldown which will blend in nicely to lava lash and our shocks. As you can see I am busy pressing buttons all the time so I am not sure if the new glyph will do enhancement any good.

I used the following Talents as a quick test:

http://talent.mmo-champion.com/?shaman#dpU7hnF_f0wSu,NOr-He,10522

Fire Nova each 6 sec will cost 10k Mana per minute. For this reason I took talents like Improved Storm Strike and Elemental Focus, which seems to be the only way to keep enough Mana to be able to use it each cooldown.

Basically I used 2 points from Lightning Shield and put them in into Improved Fire Nova, not sure where to use the last Talent Point. Either 1 point in improved Storm Strike, Elemental Focus.

fire-nova

Edit: On the recent ICC tests it seems that we are much more competetive now in damage again.

3.2.2 Shaman Changes: Totem of Quaking Earth

After the recent complains about the bugs and general power of our Enhancement Totem of Quaking Earth they changed the proc to be 400 AP instead of 200 AP. I have a link to the MMO-ITEM DB here.

It is kind of odd that no other shaman changes are listed for now, but well the improvement of the Totem will be a nice boost and we Enhancement Shamans will no longer run around with the Elemental Totem anymore.

Shaman

  • Totem of Quaking Earth: Each time you use your Lava Lash ability, you have a chance to gain 400 attack power for 18 sec.
    (Up from 200 Attack Power)

It is not yet in any official Patch Notes, but some Shamans confirmed this change already in the PTR Forum. Don’t forget to save up some emblems for the coming Patch!

Patch 3.2 – Shaman Changes Summary

The release of Patch 3.2 seems to be imminent, a good moment to list the coming changes for the Shaman class. You can find the complete patch notes here.

Personally I am looking forward to see the Totem Bar, the ability to drop multiple totems at the same time. I am not so sure what to think of the Earth Shock change, yet. At least you can continue full dps while interrupting, at the cost of one more button on the action bar.

Quote from: WoW-Europe.com (Source)

Class Changes

  • Base health increased by approximately 7% to correct for shamans having lower health than other classes.
  • Ghost Wolf: Can now be learned at level 16. While in this form, snaring effects may not bring the shaman below base normal run speed.

Totem Bar

A customizable totem bar will now be available for shamans allowing the storing of 4 different totems. These totems can be placed on the ground at once in one global cooldown for the combined mana cost of all 4 totems. The naming scheme of the spells to summon the different totem sets has been changed to make it less confusing for players:

  • Call of Fire (Totem Bar 1, the first one gained at level 30) is now named Call of the Elements.
  • Call of Water (Totem Bar 2) is now named Call of the Ancestors.
  • Call of Air (Totem Bar 3) is now named Call of the Spirits.
  • Call of Earth (the spell to recall all summoned totems) is now named Totemic Recall.

Shocks

  • All Shocks now have a default range of 25 yards, up from 20 yards.
  • Earth Shock: Redesigned. This spell no longer interrupts spell casting, but rather reduces melee attack speed by 10% for 8 seconds (exclusive with similar effects such as Thunder Clap).
  • Wind Shock: Has been renamed Wind Shear and no longer shares a cooldown with Flame, Frost or Earth Shock.
  • Convection now affects Wind Shear
  • Reverberation now affects Wind Shear.

Restoration

  • Chain Heal: Jump distance increased by 25% to 12.5 yards. In addition, the amount of healing now decreases by 40% as it jumps to each new target, instead of 50%.
  • Ancestral Healing: The buff from this ability now reduces the physical damage taken by the target by 3/7/10% instead of increasing the target’s armor.
  • Cure Poison and Cure Disease: Combined into a single spell, Cure Toxins.
  • Ancestral Healing: The buff from this ability now reduces the physical damage taken by the target by 3/7/10% instead of increasing the target’s armor.
  • Earth Shield: Dispel effects will now remove charges of Earth Shield rather than the entire aura.
  • Healing Way: Redesigned. Rather than providing a chance of increasing Healing Wave spells on a friendly target, this talent now innately increases the effectiveness of the shaman’s Healing Wave by 8/16/25%.
  • Mana Tide Totem: Totem health now equal to 10% of the shaman’s health.
  • Nature’s Guardian: Redesigned. Now has a fixed 100% proc rate, has a 30-second internal cooldown and increases the shaman’s maximum health by 3/6/9/12/15% for 10 seconds.
  • Nature’s Swiftness: Cooldown is now 2 minutes, down from 3 minutes.
  • Tidal Waves: No longer reduces the cast time of Lesser Healing Wave by 30%. It instead now provides +25% critical strike chance to Lesser Healing Wave, along with the previous 30% cast time benefit to Healing Wave.
  • Improved Water Shield: This talent now has a 10/20/30% chance to be triggered by Chain Heal, and the charges of Water Shield are no longer consumed by this talent.

Enhancement

  • Maelstrom Weapon: Now also has a chance to reduce the cast time of Hex.
  • Shamanistic Rage: Cooldown is now 1 minute, down from 2 minutes. Successful melee attacks now have a chance to generate mana equal to 15% of the shaman’s attack power, down from 30%.

Tooltip changes and Fixes

  • Elemental Devastation: Tooltip revised to indicate it does not work with critical strikes from periodic damage.
  • Elemental Focus: Tooltip revised to indicate it does not work with critical strikes from periodic damage.
  • Elemental Oath: Tooltip revised to indicate it does not work with critical strikes from periodic damage.
  • Flametongue Weapon: Fixed tooltip error.
  • Frostbrand Weapon: Fixed a bug where rank 9 was not scaling properly with a shaman’s spell power.

Shaman Changes for Patch 3.2 and Totem Bar

Following release of the Shaman Q&A past week Blizzard will Implement some changes already in 3.2. You can find the complete Patchnotes here.

Shaman

  • A customizable totem bar will now be available for shaman allowing the storing of 4 different totems. These totems can be placed on the ground at once in one global cooldown for the combined mana cost of all 4 totems.
  • All Shocks now have a default range of 25 yards, up from 20 yards.
  • Base health increased by approximately 7% to correct for shamans having lower health than other classes.
  • Chain Heal: Jump distance increased to 10 yards. In addition, the amount of healing now decreases by 40% as it jumps to each new target, instead of 50%.
  • Ghost Wolf: Can now be learned at level 16. While in this form, snaring effects may not bring the shaman below base normal run speed.
  • Talents
    • Enhancement
      • Shamanistic Rage: Cooldown is now 1 minute, down from 2 minutes. Successful melee attacks now have a chance to generate mana equal to 15% of the shaman’s attack power, down from 30%.
    • Restoration
      • Ancestral Healing: The buff from this ability now reduces the physical damage taken by the target by 3/7/10% instead of increasing the target’s armor.
      • Cure Poison and Cure Disease: Combined into a single spell, Cure Toxins.
      • Earth Shield: Dispel effects will now remove charges of Earth Shield rather than the entire aura.
      • Healing Way: Redesigned. Rather than providing a chance of increasing Healing Wave spells on a friendly target, this talent now innately increases the effectiveness of the shaman’s Healing Wave by 8/16/25%.
      • Mana Tide Totem: Totem health now equal to 10% of the shaman’s health.
      • Nature’s Guardian: Redesigned. Now has a fixed 100% proc rate, has a 30 second internal cooldown, and increases the shaman’s maximum health by 3/6/9/12/15% for 10 seconds.
        Nature’s Swiftness: Cooldown is now 2 minutes, down from 3 minutes.
      • Tidal Waves: No longer reduces the cast time of Lesser Healing Wave by 30%. It instead now provides +25% critical strike chance to Lesser Healing Wave, along with the previous 30% cast time benefit to Healing Wave.
      • Improved Water Shield: This talent now has a 10/20/30% chance to be triggered by Chain Heal, and the charges of Water Shield are no longer consumed by this talent.

Some more details on the Totembar has been released here.

Totem Bar

There comes a time in all shaman’s lives when they must learn to harness the power of nature and wield powerful totems. As they grow in power, so do the opportunities to use these instruments of healing, protection, and destruction. In the upcoming content patch, Call of the Crusade, the shaman will be able to quickly place totems of each element, aiding them in managing these powerful focuses of nature.

We wanted to provide some insight regarding the upcoming shaman-specific interface addition, the Totem Bar. Shaman will be able to utilize this new bar to manage their fire, earth, water, and air totems in a more accessible and convenient way. This bar will appear on the left-hand side above the standard toolbar, similar to warrior stances or druid forms. The bar contains space for four totems of the player’s choice, one of each element. Clicking the respective button will drop that totem. To the right of the four totems is a button for Totemic Call, which we have renamed Call of Earth. To the left of the four totems is a new ability named Call of Fire which will drop all four totems on the bar at once. The mana cost is the same as if the shaman dropped all four of the totems one at a time. However, it takes but a single global cooldown.

Questing shaman will be able to quickly move their totems of choice forward, while a shaman in an instance, Arena, or Battleground will be able to replace their totems if they have to move or if the totems are destroyed.

Shamans will also be able to customize their bar to set Call of Fire to drop less than four totems if they choose. Access to this functionality is made available at the same level as Call of Earth (currently level 30.) At higher levels, Shaman will gain two additional spells, Call of Air and Call of Water. These function exactly the same as Call of Fire, essentially giving the shaman three different sets of totems that can be placed at once. New key bindings will also be made available for all of these slots.

As with all new content under testing, we want to caution players that, as a new part of the interface, there may be additional changes during the period of the PTR until the release of the Call of the Crusade content patch. We look forward to constructive feedback once it is available for testing.

Class Q&A: Shaman 06.2009

The Q&A that you can find in Original here is all about the Shaman class and a quite interesting read. It seems that Blizzard is well aware of our issues and some fixes are incoming.

This week we’re starting our class Q&A series with Greg “Ghostcrawler“ Street and the development team. We’ll be taking a look at each class and answering some of the top questions brought forward by their communities. First up, we take a look at the most asked questions from the shaman class and find out more about the design philosophy behind the class, the expectations for the class, and what may lie in store for it in the future.

Shaman Q&A with Ghostcrawler and the World of Warcraft Development Team

Community Team: We’d like to start things off by asking a question that players often ask in regard to the very purpose of each class. In this case, we’re looking specifically at the shaman, which has seen a variety of changes since the start of World of Warcraft and perhaps doesn’t fit into the original description quite the way they used to.

Q. Where do shamans fit into the larger scope of things currently and where do you see them going from this point forward?

A: The shaman class has a pretty dynamic history. In classic World of Warcraft there was a period where everyone viewed shamans as overpowered. I remember one of my earliest experiences in the Barrens trying to group with a shaman to do a group quest. But he just told me was an overpowered shaman (Frost Shock!) and didn’t need the help.

In vanilla World of Warcraft, shamans at the end-game were healers. Period. By The Burning Crusade, we decided that all three of their trees should have viable roles in the end-game. We also decided that hybrid classes (those that can fill more than one role, such as damage and healing) should do less damage than the classes that could only fill the damage role. This philosophy generally worked, in some cases too well, because Sunwell raids were infamous for stacking lots of shamans.

In Lich King, a primary goal for raiding was to give players far more flexibility in which classes they brought and try to de-emphasize “raid stacking” as much as possible. This meant we needed to share the unique, mandatory buffs among more classes and specs so that, for example, a raid wasn’t gimped if they happened to lack a +spellpower or +crit buff. However, we didn’t want say shamans to no longer be attractive for raiding so we brought up their damage a lot. It might still not be as high as rogues or warlocks, but it’s close, and if you have the right gear and really know how to play, you can even beat those classes on some bosses. No raid worth its salt would turn down an Enhancement, Elemental or Restoration shaman for fear of bringing down the raid.

In PvP, especially Arenas, shamans have never really been a powerhouse class and we view this as a problem. Shamans have always had a place in the 5 vs. 5 bracket, where their buffs are most meaningful spread out among multiple characters. Elemental has sometimes had a niche as the “kill the wounded guy” spec. Currently, however, much of the PvP community is very focused on the 2 vs. 2 bracket, where teams that pack a lot of abilities into a single class tend to dominate. This is something we need to improve for the shaman class.

Shamans have three really distinct roles. Enhancement is melee DPS. Elemental is ranged DPS. Restoration is healing. Once upon a time there was a potential tanking role for shamans as well, but we have pretty much phased that out.

Q. What is it that makes them unique compared to all other classes?

A: Totems, totems, totems!

Okay, that’s the obvious answer, but it goes deeper than that. The weapon enchants are an unusual part of the shaman class, as are mechanics like the shield spells (Earth Shield, Lightning Shield) and Frost Shock. Shaman buffs and utility spells are quite powerful, including the infamous Heroism / Bloodlust, but also their self-rez ability, Reincarnation. As envisioned from the start, shamans were also the “offensive” hybrid. Things have inevitably blurred a bit since then, but they are still a counterpart and complement to paladins – paladins have cleanse, shamans have purge; paladins will let an ally move freely to escape or catch an opponent, shamans will snare an enemy to let their ally escape or catch him or her; paladins will make sure their allies’ casts aren’t interrupted, shamans will interrupt enemy casts; and so forth.

Don’t underestimate the gear either. Shamans are only one of two mail-using classes in the game, and the only non-plate wearer that can use shields. Shaman shields provide a lot of defense and stats for the Restoration and Elemental shaman.

One of the other unusual things about the class is their degree of hybridization. An Elemental shaman can easily throw out heals if a group needs a little extra help. A druid, by contrast, would need to shift forms first, possibly giving up other abilities to do so.

Community Team: There is a unique quality to shaman due to their use of totems as a means of protection, healing, and even as an offensive tool. At the same time, there is a strategic element to being able to place the right totems to do the best job and even more important to place them in the optimum possible spot.

For some players, totems’ lack of mobility and range limitations seem to be more of a liability than an element of strategy, and some shamans in PvP encounters often choose not to place any totems at all.

Q. Are there plans to look at totems in general, the way they are managed, their uses, and their benefits in the future?

A: Absolutely. One of the features we have been working on is a way for shamans to drop all four totems at once (on one global cooldown). This will hopefully make the totems more attractive while soloing and will let the shaman in a group environment quickly get his or her totems down again if the group has to move or they get destroyed. We’d like to get this feature in soon, but we want to make sure the user-interface works well and feels integrated to the rest of the game, so we can’t yet announce a date. And of course, this is still in the planning stage, and so subject to change.

In PvP, we want to make sure we end the use of “totem stomping macros” where a pet class essentially programs their pet to automatically kill any totem they see. It’s perfectly acceptable for pets to kill totems, but the player should at least have to make a decision and spend some of their attention to do so.

We want to look at the range of the buff totems and make sure you don’t regularly get out of range on say large boss fights.

Finally, as a small quality-of-life improvement, we are going to let low-level shamans trade in the four elemental totems that clutter their bags for a single totem they can equip in their totem slot. Since the four “clutter”; totems can’t be destroyed or sold, currently there is no way to get rid of them. This change will essentially give shamans their four bag slots back.

Q. And, what are the possible impacts of considering changes to a system like this?

A: Sometimes you will see the community suggest ideas that basically write totems out of the game. That’s not what we want. A shaman player should care about totems and use them often.
Obviously being able to drop four totems on one global cooldown is a pretty decent buff to the class as a whole, which will require some balance attention.

We have talked a few times about improving the health of individual totems, but if we did, we don’t want to do it by much. One of our Restoration shamans said he still wanted to be able to whack down enemy totems with his healing mace at the end of the day. The balance for totems being able to cause damage or other effects while the shaman also does is the fact that they can’t move and are relatively fragile.

One longer-term change we are considering is removing the buff totems (replacing them with normal spells) and making all of the totems do something more active, like the current damage or healing totems. We’ve even discussed letting shamans carry a totem on their back (the tauren do it already) but that may be too far out there.

Community Team: To continue down the path of totem questions, there are many different types of totems available, and at times the amount seems to be overwhelming. In some cases, there seem to be some totems that don’t have a clear, obvious use to players, such as the Sentry Totem.

Q. Is there any plan to look at the way totems are being used and either update little-used totems or consolidate totems that don’t seem to be of a particularly great strategic value individually?

A: There are still some totems that just aren’t cutting it anymore, and we want to continue to consolidate those so that shamans don’t have any totems that they just never, ever use. Sentry Totem is a possible candidate for the chopping block. It’s hard to really carve off unique niches for Magma Totem and Fire Nova Totem, so those may get merged. Stoneskin is not a terribly exciting totem, so maybe there is a way to just tack that benefit onto another Earth totem. Finally, we are exploring the possibility of the elementals coming out of any Fire or Earth totem respectively rather than to have to drop a new totem just for their temporary benefit.

We combined or cut some totems for Lich King, and you should expect another round of that at some point in the future. As always, we’re unsure of how many of these changes we will get in for the 3.2 patch. We’re trying to keep the list of class changes down compared to 3.1, where some players felt whiplash from so many frequent and sometimes substantial changes to their class.

Q. In addition, many valued enhancement totem relics are only available via random drops, which has been voiced as something that we’ve wanted to avoid in the past. Are there any plans to change this?

A: The “relics” (the items that fill the ranged weapon slot) are always tricky to hand out, since they can only be used by one class, and are often attractive to only one spec. We have typically put them on badge vendors, and that might be the way to go with them in the future. On the other hand, several “best in slot” items for every character are subject to the inherent randomness of boss loot drops. Typically these upgrades are attractive but not so mandatory that you can’t do your job without them.

Community Team: Shamans currently have the lowest base health of any class, and this often leads to concern over their survivability.

Q. Is there any reason that they start this way or is there any future change in store to address this disparity between their base health and that of other classes?

A: This is one of those weird legacies that has been in the game forever. Nobody currently working on classes can remember why that decision was initially made, so we plan to revert it for 3.2.

Community Team: Looking into the Player vs. Environment (PvE) aspect of the game, there are various concerns that are brought up. One recurring concern among all shamans, whether they are Elemental, Enhancement, or Restoration, is in regard to itemization. For some, they are looking for better two-handed weapons. For others, they are looking for that better one-handed axe. Others wonder at the choices that are made in relation to the stats or gem bonuses that are placed on items. An example brought up regularly is concerning Armor Penetration being prevalent in Ulduar despite it not being the most desirable stat for shamans who choose to play as Enhancement. In addition, many shamans express concerns that the options for upgrades are more limited for them than other classes.

Q. When itemizing for the shaman class, what are the aspects that are looked at, and are there plans to make additional improvements to the way itemization is done for the class or for specific talent specs?

A: One of the problems we have with dropping one-handed weapons is the overlap. If we drop axes, rogues can’t use them. If we drop swords, shamans can’t use them. If we drop fists, death knights can’t use them. We are looking at changing one of these restrictions in 3.2, though it likely won’t be for shamans to use swords.

It is our basic assumption that Enhancement shamans dual-wield and Restoration and Elemental shamans go for a one-handed weapon and shield. While we don’t prohibit players from playing with other types of gear, they may not find their damage or healing output to be as high. At this point in time, we aren’t trying to support a two-handed DPS build. That would require a pretty extensive reworking of the tree, and we also want to make sure some class besides rogues are using one-handed weapons.
We got a lot of questions on specific itemization, especially in the new Ulduar tier. The designers do feel like we’ve let the value of various stats get too far apart for the classes as a whole. When some characters want armor penetration and some don’t yet they are supposed to share basically the same gear, it makes the randomness of loot drops even more frustrating. We just need to get Enhancement to where they feel like armor penetration is as valuable as other melee stats.

We’re also in the process of taking a hard look at all the stats in the game. Something that gets brought up in our meetings a lot is that haste and crit are relatively straight forward stats and most players have a reasonable intuition about what boosting those stats will do. When you start to throw something like armor penetration into the mix, it’s hard to estimate exactly what that will do for your character. We’re not sure armor penetration is a rousing success as an interesting stat (though it can be quite good for some characters).

Q. What is the expectation for how shamans choose the gear they use?

A: Players sometimes have the expectation that everything that drops that they can use should be an upgrade for them. This isn’t strictly speaking the developer view though. We want gear to be a little bit of a puzzle where you have to analyze if that piece is really an upgrade or not and how it fits with your other stats. Remember also that much of the normal versions of Ulduar is itemized at the same level as Kel’Thuzad and Malygos.

There are some pieces that are just inferior to what they should be and we are getting those updated over time. As I mentioned above, we also want to improve the situations where some stats are so superior for your spec compared to other stats that pieces with the latter on them are just perceived as junk.

While we have a lot of bosses in Ulduar, those bosses also drop an awful lot of loot. Having loot drop that is attractive to more than one spec is paramount in making the bosses feel rewarding enough. Otherwise boss loot tables are just too large and your chance of getting what you want is low. (The huge loot table works for Emalon who is easy to reach, but not Algalon.) We have to avoid the situation where say the Elemental shaman only wants one set of shoulders in the whole instance and those shoulders are unattractive to everyone else in the raid. This is why we often say that we need to fix these problems on the class side, not the item side.

This is a situation where the distinction among the shaman specs can hurt them a little. Restoration and Elemental shamans both basically want caster gear, but the healer wants regen and the nuker has no use for it. This means if there is mana regen on mail, it is pretty much only useful for a Restoration shaman. (Healing plate presents the same problem for paladins.) We don’t have a great solution for this problem yet other than just dropping three kinds of mail.

Community Team: Continuing to discuss the PvE element of the game for shamans, the introduction of Ulduar changed the strategies players had employed in the past to account for these larger-than-life encounters. Restoration shamans in particular have brought up a concern for their role as raid healer being diminished in light of their inability to effectively raid heal like they once did with the use of Chain Heal specifically. Many have taken to the role of main target heals and are concerned about their continued effectiveness in a raid environment.

Q. Where do we feel the role of the shaman is in raids now and where do we see that going in the future?

A: We want all three shaman specs to feel like they can contribute to raids, and to be honest, we think they’re in a pretty good spot certainly relative to some classes that have specs that are perceived as much more viable than other specs. Enhancement can do great melee damage. After the recent Lightning Overload change, we think Elemental can do competitive ranged damage. I know there is some concern about Restoration shamans losing their healing niche of area damage. We think that perception might exist in Ulduar just because recent talents, glyphs, and set bonuses have all propped up things like Lesser Healing Wave over Chain Heal. Chain Heal is still quite useful in some situations and with different gear in the next couple of tiers, we expect to see more shamans going back to it. We don’t want to see them return to just using Chain Heal as was the case in much of Burning Crusade. We do think Restoration shamans are at the risk of running out of mana perhaps more than any other healer right now, and in fact the seemingly unlimited mana in some healers is what leads to Chain Heal getting stomped on by other big heals. This is a problem we plan on addressing.

Q. Is the change in how shamans are used situational only as we move forward into the next encounters, or is this a shift in philosophy as to the role of the shaman in raids?

A: It isn’t a philosophy shift. We want Restoration shamans to be a strong group healer with the option of focusing on a single target with Lesser Healing Wave as needed. Restoration shamans have two distinct healing styles now that they can shift between, and we want to preserve that. We don’t want to return to the Sunwell era, where 95% of healing came from Chain Heal. It’s just a boring play style. (And yes, paladins, we hear you.) We suspect that with a new totem or set bonus that propped up Chain Heal a little more, you’d see it getting a lot more use. We’re cool with that. It’s fun when you upgrade your gear from tier to tier and it actually pushes you into a slightly different play style.

Elemental shamans have had a couple of opportunities to shine in Ulduar — blowing up constructs on Ignis is one example. We try to make sure the encounters are diverse enough that the same classes aren’t always in the spotlight on every encounter, but we also don’t want to constrain our encounter designers’ creativity too much. Elemental may suffer from so many fights in Ulduar requiring movement. Also, while we have given Elemental strong AoE in the form of the Magma Totem, some players feel like this comes at too high a cost to their buffs and mobility, so this is something we’ll look at.

We’re pretty happy with Enhancement shamans in raids, though we want to continue to analyze whether their DPS is where it should be and if their buffs are comparable to other classes that can bring the same benefit.

We do hope we’ve finally settled the issue of which weapon enchantments shamans should use with the now normalized Flametongue.

Community Team: Let’s shift gears a little and go into the realm of Player vs. Player. As we spoke of previously, survivability and mobility are a couple of shaman concerns that recur more strongly when in reference to PvP interactions. More specifically, shaman performance and visibility within the top-rated teams in the Arena is a much-discussed topic. Players have noticed difficulties both in being able to avoid stuns and roots as well being able to move effectively in the playing field without losing the benefit of their totems.

Q. Are there any other considerations in store for improving overall performance for shaman in PvP encounters (whether in Arena or in Battlegrounds)?

A: Mobility is a big problem. One of the designers described casting shamans the other day as “turrets,” which is very apt. You sit and spin and shoot (or heal). We need to get shamans some more mobility, and we have some ideas for how to do that without just giving everyone Blink. We want to see more shaman gladiators soon!

For Restoration shamans, we think their survivability is low, especially while stunned. Teams have learned to kill the shamans first, because if they don’t, the shaman healing output is good, especially in larger teams. In fact, shamans generally are more powerful on the larger teams because of the nature of their powerful buffs affecting more people. In general, we’d like to get the community back to being more focused on the larger Arena brackets, but we realize we have some work to do there first. Earth Shield is too easy to dispel. An idea we’d like to explore is just letting a single charge get dispelled at a time.

Elemental shamans used to have a niche of being able to blow up a wounded target on demand, but we have been trying to back off some of these really high burst moments. We do need to improve their mobility though, which includes not just the standard melee escapes, but also a way to not lose so much DPS when moving. Elemental is a caster and all casters are getting beat up a little too much by melee at the moment.

Players sometimes accuse Enhancement of being too much of a one-trick pony. It’s understandable that saying “I bring damage!” when so many classes have multiple forms of crowd-control and crowd-control breaks may not cut it these days. Players often request more anti-CC in the form of the Feral Spirits, but we don’t want to turn that ability into something that is saved only to be used as a PvP trinket. Again, mobility (both offensive and defensive) will help Enhancement. A lot of the spec’s damage come from procs and sustained effects, while PvP is more about front-loading damage at the right moment. We definitely can make some changes to give Enhancement more of that, but it requires a lot of changes to the talent tree and playstyle and not the kind of thing you can just hotfix in. On the other hand, Enhancement can offensively dispel, interrupt, and use Tremor and Cleansing Totems while still being a melee DPS. They do have a lot of utility — they just need a little help in order to bring it about. They no longer have mana problems in the longer matches.

One of the challenges of designing the shaman class is that we think it is one of the most challenging classes to play in PvP. (Players sometimes call this having a “high skill cap.”) The shaman has to think about defense and offense at the same time, while many classes can worry about one or the other. For example, a Holy paladin can concentrate on keeping his or her group alive while the Restoration shaman has to do that while also keeping totems up, offensively purging buffs from the enemy team, using Wind Shock to interrupt spell casts, etc. The challenge is making it not too difficult for the average player but also not too powerful for the guy who can master all of the shaman’s tools. (Warlocks and hunters have very similar challenges, by the way.)

Q. What considerations are being made for combating the use of totem-killing macros in PvP, and is this seen as a problem currently?

A: It is a problem. Totems are fragile by design, since they essentially can do their jobs while the shaman does other things. We’re fine with this except in the case of pets being able to target and kill totems via macro without any input from the player. We want the player to at least have to target the totem first before commanding the pet to attack. We have a technical change in 3.2 which will prevent macros from doing this while still giving macros the functionality that players currently enjoy elsewhere. Players have made many suggestions for how to accomplish this technically (a common one is to rename the totems), but the solution is a little more complicated than that. Whacking a totem with your weapon or wand is fine because you are making a choice and spending valuable combat time (similar to dispelling a buff or debuff). Using macros requires no player interaction, and is not working as intended. One totem that is just too easily destroyed is Mana Tide, for which we could see bumping up the survivability. Again, remember that while totems are fragile, they aren’t particularly expensive (especially if we get the change in to drop more than one at a time) and the shaman can do other things while the totems are doing theirs. We’re sympathetic to warlocks and hunters being the two classes most affected by the removal of totem stomping, and we do think their respective representation is low, but we don’t think the way to buff them in Arenas is by letting them be ultimate totem stompers. On the other hand, a reason to just not hotfix in more health to totems is that that change would primarily nerf warlocks and hunters, who need nerfing the least in Arena at the moment.

Further down the thread:

I do try, as do we all. A big thanks also to Ghostcrawler and the rest of the development team for taking the time to work on this. I’ll still be keeping an eye on things here and doing what I can to answer more as I can as well, but this should hopefully help. Keep in mind as always that changes depend on time and testing, but we’re working on it as we go. Our main goal was to keep you up to date on what we’re thinking and where we’re going with things.

[…]

We’re working on a lot of updates right now in light of all the new things that will be coming with the next content patch. We also plan to work on continuing dialogue in the class forums as much as we can aside from these large Q&As. It’s a lot of work, but we think it’s worth it and we’ll keep finding ways to keep everyone informed as much as possible.